Return Policy

30 Day, No Risk, Money Back Guarantee

We will accept returns for any reason up to 30 days after the date of purchase. Buyer will receive 100% money back for goods returned in original condition. Contact our sales department (sales@momentadevices.com) for a return authorization, and we will provide a return shipping label and instructions about how to return the device. Please do not ship the device back to us without a return authorization or we may not be able to process your return. Your refund will be credited back to you once we have received and inspected the returned goods. Goods damaged by the customer may forfeit some or all of the original purchase price.

If you have technical problems with the device, please contact our support team (support@momentadevices.com) for help resolving your issue. We may be able to solve the problem without you having to return the device.

We pride ourselves on excellent customer service. If you have an idea that would make our return policy more customer friendly, please email us your idea.